Enterprises of all sizes depend on Avaya for unified communications that improve efficiency, collaboration, customer service―and ultimately competitiveness. Unified Communications simplify the proliferation of technologies that businesses deal with every day. Our people-centric solutions integrate voice, video and data, enabling users to communicate and collaborate in real time, in the mode best suited to each interaction. This eliminates inefficiencies in communications to make organizations more productive and responsive.

Avaya also offers an open software platform for quickly developing multi-vendor Unified Communications and Communications Enabled Business Process (CEBP) applications. Avaya provides solutions and supporting services directly and through its channel partners.

Communication and Messaging

Avaya Notification Solution

The Avaya Notification Solution helps businesses and agencies communicate better about critical events. When an event occurs, alerts are sent to predefined groups or individuals, who can respond rapidly with status and feedback.

Avaya one-X® Communicator

This rich Unified Communications client provides users with simple, intuitive access to everyday communications tools.

Avaya one-X® Mobile

This softphone client lets mobile users quickly connect to the right people, at the right time, through a broad choice of mobile devices.

Mobility and End User Clients

This family of Avaya communications applications and collaboration tools gives users intuitive access to everyday communications that can help increase productivity.

Unified Messaging

The Avaya Unified Messaging platform provides call answering, voice messaging, and speech capabilities.

Video and Conferencing

Avaya Aura® Conferencing

Avaya streamlines collaboration with audio and web conferencing available to all your dispersed employees and their contacts, working on their preferred devices.

Avaya Flare® Experience

Avaya Flare® Experience is a one-stop collaboration tool for using video, social media, conferencing, presence, instant messaging, and more.

AvayaLive™ Engage

AvayaLive™ Engage, formerly known as Avaya web.alive™, is an immersive web environment that lets users collaborate and interact online as if they were actually together. In an AvayaLive™ Engage session, participants use custom avatars to move through rooms, share information, and work.

Meeting Exchange

This in-house solution combines audio conferencing capabilities from Avaya with market-leading collaboration tools.

Radvision Scopia® Desktop and Mobile Applications

Extend a room’s video conferencing system deployment to remote and desktop users. Connect to a virtual video conference room from anywhere. Users can participate in voice and video communications and content sharing.

Radvision Scopia® Video Conferencing Infrastructure

This hardware and software combination supports media processing for advanced video conferencing room system devices and delivers high scalability and distributed processing for desktops and mobile deployments.

Radvision Scopia® XT Video Conferencing

This video conferencing portfolio includes network video infrastructure, video conference endpoints, and video management software.

Video Conferencing Solution

Avaya high-definition video conferencing includes clients for desktops and mobile devices, as well as traditional meeting room systems.


1100 Series IP Deskphones

These ergonomically designed IP Deskphones are available in a range of models to suit employees at every level of business.

1200 Series IP Deskphones

These IP Deskphones offer softkeys, speakerphones, advanced audio quality, headset support, and an integrated Ethernet switch for single drop desktop wiring.

1400 Series Digital Deskphones

For a wide range of users, these phones offer a contemporary design with advanced audio technology and productivity enhancing features.

1600 Series IP Deskphones

1600 Series IP Deskphones deliver basic communications features at an attractive price point. These phones are ideal for enterprises and call centers alike, and can be deployed alongside other Avaya telephones.

2000 Series IP Deskphones

This versatile series of IP Deskphones deliver business-grade telephony features and applications.

2250 Attendant Console

This fully digital attendant console delivers efficient, high-speed call processing.

3700 Series DECT Handsets

This family of mobile handsets delivers high-quality wireless voice communications to employees who roam within a building or campus.

3900 Series Digital Deskphones

Improve productivity with these phone models that offer an easy-to-use interface, call logging, self-labeling keys, simplified administration, and more.

4000 Series DECT Handsets

These handsets provide mobility across the workplace, allowing employees to stay connected via the wireless network as they move through a building or campus.

7000 Series Digital Deskphones

The 7000 Series Digital Deskphones set the standard for durability, reliability, and flexibility. These phones offer a wide range of user-friendly features to suit front desks, conference rooms, supervisors, and mobile workers.

7400 Series DECT Handsets

The 7400 Series DECT Handsets seamlessly extend the features and applications of Avaya Business Communications Manager to provide wireless communications. The handsets offer cost-effective, high-quality multi-cell roaming capabilities within and around the office environment.

9400 Series Digital Deskphones

These phones have a smart design, delivering crystal-clear sound and a full suite of communications features.

9500 Series Digital Deskphones

With full-featured, durable, highly reliable communications solutions, these phones meet the different needs of many users.

9600 Series IP Deskphones

Ranging from the 9601 to the 9670G, the 9600 Series addresses the unique needs of different users. These IP Deskphones help drive increased employee productivity.

Conference Phones

Avaya Conference Phones are ideal for spontaneous collaboration in meeting rooms, breakout rooms, and conference rooms.

IP DECT Phones

These mobile IP DECT handsets deliver high-quality wireless voice communications to employees who roam within a building or campus. They offer all the benefits of the DECT standard, including high security, scalability, and low-power consumption.

IP Wireless Phones

Avaya IP Wireless Phones transform businesses with improved productivity and responsiveness through advanced mobile communications over wireless LANs

Platform and Infrastructure

Avaya Agile Communication Environment™

Avaya Agile Communication Environment™ software dramatically simplifies and accelerates the process of integrating multi-vendor systems with business applications.

Avaya Aura®

Avaya Aura® is the core communications platform supporting unified communications and contact center solutions for midsize to large enterprises. It extends Communication Manager and enables SIP-based session management with innovative capabilities.

Avaya Aura® Application Server 5300

The Avaya Aura® Application Server 5300 is an enterprise solution for pure standards-based SIP environments within the US federal government.

Avaya Aura® Solution for Midsize Enterprise

Avaya leverages virtualization technology to deliver end-to-end Unified Communications on a small-footprint, energy-efficient, easy-to-manage platform.

Common Servers

Avaya leverages the HP® ProLiant DL360 G7 and the Dell® PowerEdge R610 servers to provide the reliability, scalability, and processing power required for Avaya communications solutions.

Communication Server 1000

This tightly integrated access element of Avaya Aura® is a full-featured IP-distributed telephony communications system. It provides the benefits of a converged network, with consolidated routing, dial plan, and system management.

Communication Server 2100

For large enterprises and the U.S. Federal Government, the Communication Server 2100 provides a highly scalable converged solution.


Avaya offers a full range of media gateways designed to enhance the benefits of IP telephony for businesses of every size.


Designed for reliability in the most demanding communications environments, the Avaya line of media and communications servers feature industry-standard processors running the Linux operating system.